Laura Pinero: Compliance and Operations Training Manager
Laura Pinero is the Compliance and Operations Training Manager for Improsynergies LLC. Laura began her property management career in 2004 while doubling as a realtor. Laura has a passion for helping others and it drew her into affordable housing. She joined our team in 2004 as a Property Manager and began overseeing multiple Affordable Housing Community lease-ups, through several property management companies. Laura takes pride in training new team members with both Operational Policies, Fair Housing Guidelines, Compliance, and Practical Leasing Strategies. She had extensive experience with Yardi Voyager property management software and was a certified trainer with the affordable module.
Throughout her extensive career covering many key positions, Laura has held the title of Compliance and Operations Training Manager due to her outstanding abilities to lead by example, vast knowledge of regulatory compliance, overall LIHTC knowledge of Multi-level Bonds, SAIL, SHIP, HOME, HUD, S8, RD, Conventional, Senior Housing and her high ethical and moral standards. Laura’s ability to monitor and guide a portfolio of 21 communities, and over 95 team members, on Compliance, Landlord tenant laws, State Statutes, Operational and Fair Housing Polices, makes her a valuable asset to the Improsynergies team. Laura currently holds certifications in Housing Credit Certified Program by NAHB, Specialized in Housing Credit Management by NAHMA, Certified Occupancy Specialst by NCHM, Blended Occupancy Specialist by NCHM, Tax Credit Specialst Advanced by NCHM, as well as EIV Specialist by NCHM and is our EIV Coordinator.
Mary Ann Deblasio: Compliance Consultant
Since 2015 Mary Ann Deblasio has returned as a Compliance Consultant for Improsynergies. She works directly with management and onsite teams, to provide on-going, pristine support and as needed, direct one on one support to ensure compliance policies and procedures are strictly adhered to. To assist low-income individuals and families, as part of the Tax Reform Act of 1986, Congress created the highly successful, Low Income Housing Tax Credit (LIHTC0 IRS Section 42 Program. During that same year, Mary Ann became, and continues to work, as a seasonal tax consultant for H & R Block. Mary Ann worked as a Monitor for First Housing and in addition to LIHTC, she is also proficient with SAIL, State and County Bonds, AHL, ELI, Home Investment Partnership Program, REAC, Project Based Section 8, Portable Voucher Programs and preparation/review of SHIP.
Mary Ann also has extensive budgeting and Human Resource training from her six-year tenure at Hillsborough County Community College and has assisted with several of our LURA/EUA requirements for financial counseling. Her experience in both the tax field and accounting compliance has offered the residents of our communities’ exceptional knowledge of setting themselves up for financial success as well as partnering with local organizations for first time home buyers. Mary Ann also has worked in the financial industry for 12 years as both a private consultant and team member of local financial institutions. Mary Ann’s myriad of experience has provided her the opportunity to be a key component to the Improsynergies mission and proven success.
Christine Lombardi
Christine Lombardi has decided to take another role within the company and is now part of our Compliance team. She has earned her Certified Occupancy Specialist (COS) with NCHM. She handles our HUD properties. She was our Sr. Regional Manager for Impro synergies. Christine began her Career with Impro synergies in 2014 as a Property Manager at one of our communities on the Treasure Coast. Christine was promoted to regional manager and has since trained and guided other staff for success. She has a hands-on leadership style and specializes in troubled assets. Christine has a 100% success rate of turning properties around, building a strong team with longevity and working hand and hand with our Operational Team. She has 29 years of knowledge with all state and federally funded housing programs, leads her teams with compliance knowledge and believes in cross training for all positions. She is superb at analyzing budgets, expenses, contracts, and deferred maintenance. Prior to Impro Synergies she worked for another LIHTC company for 10 years and a receivership company and helped rehabilitate sites that were in foreclosure. She has done lease up for new construction also.